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Existing customer account
Welcome back, Hans
Rheinschule Köln · Customer number 104582
Action needed before your next order
Confirm your VAT details
Your account is registered in Germany, but its VAT status has not been confirmed online. Until validation succeeds, VAT may still be charged at checkout.
Future orders Apply the correct VAT treatment automatically.
Account record Save the result, date and evidence for Finance and Customer Service.
Checkout guard Recheck eligibility before an order is submitted.
Account updated
VAT status confirmed
Eligible future orders will use the correct VAT treatment. The account record now includes the validation result and date.
Historic VAT review
Previous orders may need reviewing
Validation changes future tax treatment. It does not automatically refund historic orders.
Order BR-4829112 May 2026 · VAT charged £42.18
Eligible for review
Order BR-471063 April 2026 · VAT charged £18.74
Eligible for review
What happens next? Once VAT status is validated, these orders can be sent to Finance for evidence and refund eligibility checks.
Finance review requested
The affected order references, VAT validation evidence and customer details would be added to a controlled review queue.
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Keep credit terms, addresses, order history and confirmed VAT status.
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